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For questions about our services, please email us or call: +1.888.820.4500 or +1.425.519.5900 (outside the US) GET MORE INFORMATION

Optimize Productivity with Bsquare Technical Support

Quickly solve embedded device development issues and optimize productivity help from Bsquare's technical support team. Product support packages are available in two levels: Basic and Premium. Support hours may be used by customers for issues or support related to any Bsquare product or service or for any Microsoft product purchased by the customer from Bsquare.

  Basic Premium
Support Fee $7,495 $19,995
Number of hours 40 140
Term (Months) 12 12
Knowledgebase access Yes Yes
Questions fielded via email Yes Yes
Questions fielded by phone Yes Yes
Number of named contacts 2 8
Response time (hours) 48 hrs 24/8 hrs
Microsoft OEM Foundation Support hours No Yes

Microsoft OEM Foundation Services

The Premium level product support package include access to Microsoft OEM Foundation Services. If our team can’t answer your question, we leverage Bsquare’s Microsoft contract to get you the answers you need.

Contact us to purchase a product support package that’s right for you. Call 1.425.519.5900 or 1.888.820.4500 or email.

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