Dave MBy Dave McCarthy, Director Products, Bsquare

This was my first time at the Connected Fleets USA show and it was a productive two days in Atlanta. It was nice to see some familiar faces and to meet many interesting people.

My goals for the show were twofold:

  • 1. To see firsthand what businesses in this industry are doing in terms of Internet of Things (IoT) initiatives and
  • 2. Share what I’ve learned talking to transportation, leasing, and logistics companies

It was probably no surprise the term Internet of Things was not spoken by many. In fact, a few presenters shrugged it off as not relevant to their industry and I don’t blame them. It is hard for those who manufacture or manage capital intensive, mission critical equipment to refer to them as “things”. After all, these are serious revenue-generating corporate assets.

That was my challenge: if they could get past “IoT” as a term and think more about the business outcomes it can enable, I would win them over. I gave a presentation on that specific topic, explaining

  • 1. How IoT technology could help fleet operators to go beyond remote diagnostics by applying real-time logic and automation to telematics data, providing accurate information when it is needed most.
  • 2. How repair times can be reduced through optimized repair plans that increase service center throughput and automate warranty claim processing.
  • 3. How the power of data analytics can be used to predict failure events and maximize the performance of the fleet.

The response was overwhelmingly positive and validated that defining the business objective is the most important part of an IoT strategy. It was also great to see the amazing problems this industry is solving and the smart minds at work. I’d like to thank everyone I met for their knowledge and insight and I look forward to watching these companies continue to advance the capabilities of connected fleets.