B2IQ Field Upgrade Tool

Solution

B2IQ Field Upgrade Tool is an easy-to-use, turnkey solution for Azure-initiated remote field upgrades of Windows OEM appliances and devices. This allows a non-technical end user to easily upgrade a device in the field when convenient or recover after system corruption.

Scenarios

Designed for the following types of devices:

  • Point of service kiosks
  • POS systems
  • Digital signage
  • Handheld terminals
  • Personal computers
  • Other freestanding digital devices

Highlights

  • Easy to use
  • Reduces upgrade costs
  • Lowers amount of truck rolls
  • Can be white-labeled to your requirements

Benefits

Easy to Use

An intuitive and instructive GUI makes the B2 IQ Field Upgrade Tool easy to use for non-technical end users.

Reduced Costs and Downtime

End users can easily update systems or restore systems, eliminating the need to dispatch a technician or ship replacement equipment to the field.

Features

  • Using Microsoft Azure, publish image to be used for upgrade and recovery
  • Update the image located on a hidden recovery partition
  • Upgrade or restore system at any time to the latest image available
  • White label branding options available, including rebranding and changing logo and background images

How It Works

Initial Setup

  • Install the B2IQ Field Upgrade Tool on a system
  • The B2IQ Field Upgrade Tool creates a hidden partition

Publish Updated Image

  • Set up machine to desired state
  • Capture image
  • Upload image to a special Azure storage account

Field Upgrade

  • On the system, a Windows service regularly checks Azure for updated images
  • When an updated image is found, the service prompts the user to download the image
  • The system downloads the image and stores the image in the hidden partition
  • User reboots the system and uses the B2IQ Field Upgrade Tool to upgrade the system from the hidden recovery partition

Supported Systems

  • Windows 10 IoT Enterprise and Pro
  • Windows 8.1 Industry and Pro
  • Windows 8.0 Industry and Pro
  • Windows 7SP1 Pro and Ultimate (32 bit and 64 bit)
  • Windows Embedded Standard 8,7 and 2009

Supported Media for Installing on Windows Service

  • USB
  • CD
  • DVD

Specifications

  • Requires approximately 300 megabytes of space (fits easily on a thumbdrive)
  • Recovery partition size dependent on captured image size and configurable via configuration file
  • Average upgrade or restore takes 10 to 15 minutes