Device Operations: SquareOne

SquareOne is a remote device operations and management solution that enables smart product manufacturers to transform their business.

With SquareOne, you can:

  • Create recurring revenue opportunities with our monitoring and alerting capabilities.
  • Reduce warranty costs, truck rolls, and downtime by remotely deploying software updates and bug fixes.
  • Integrate your existing business systems using our APIs to manage devices.
  • Ensure regulatory compliance through user access control, secure logging, regular audits and updates.
  • Reduce security threats with the SquareOne device certification software.

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SquareOne device operations solution details

Developed through years of device management experience, SquareOne is a suite of services and software with 24/7 operational support designed to deliver an efficient and scalable solution to device manufacturers.

Services

  • OS configuration and system software build
  • 24/7 infrastructure monitoring
  • Automated trouble escalation
  • Robust incident, responses, notifications, and management protocols
  • Monthly uptime and issue reporting
  • Monthly and annual security scans

Software

  • On-device agent and cloud-based UI
  • OS and cloud agnostic
  • Device telemetry
  • Status monitoring
  • RESTful API

Support

  • 24/7 support
  • Security incident response
  • Self-service knowledge base

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