Operations Services

Our 24/7 operations team has deployed and operated cloud-based IoT systems for global Fortune 500 companies and large private organizations. We will manage your AWS or Azure cloud assets, monitor system status, and provide DevOps services, help desk services and software support services. We ensure your vital systems are secure and meeting your business objectives.

DevOps

Bsquare’s state-of-the-art DevOps practices make extensive use of automation, eliminating error-prone manual operations and ensuring solution reproducibility and deployment confidence. Our team will host and operate as well as help improve your development and operations tools and processes.

Services offered

Gap analysis assessment – We will review your existing system, processes, and methodology and make recommendations for improvement.

DevOps implementation services – Our DevOps engineers will create solutions using industry-standard tools and technologies.

Supported Technologies

Jenkins
Ansible
Terraform
Rundeck
Kubernetes
Docker
CloudWatch
Monitoring
Escalating services
Log aggregation
Vulnerability scanning
Ticketing systems
Services reporting automation (billing, tickets, incidents)

Cloud Hosting

Bsquare will manage your cloud assets efficiently and ensure your vital business systems are secure and meeting your business objectives.

Activities

Monitoring

Active monitoring of hosts and solutions
Daily data backups
Periodic automated external vulnerability tests

Incident response, management and service requests activities

Incident response and remediation
Provision environment
Deployment of software updates and all other software used by your solution

Software Maintenance Services

Bsquare provides reactive and proactive software maintenance services. Bsquare will work with you to tailor the team and services provided to meet your needs.

Reactive

Troubleshoot issues to determine root cause
Break/fix maintenance resolves defects in production or non-production environments

Proactive

Regression testing to support customer-initiated changes that may be outside of the solution but could cause impact to the solution
Coordination with other teams in your company
Upgrade and patch software to keep your solution up to date
Refactor, restructure and rewrite code to run better without changing functionality